I really love when I hear a story from a perspective I had not considered before. Even if I don't agree with it, understanding where that person is coming from expands the outer reaches of the discussion. It is not always easy to hear and I haven't always heard the other side with grace - especially in the heat of the moment. I think it is too much to expect people to instantly be accepting of ideas that oppose their worldview without time to reflect. Just because a response is possible immediately, doesn't mean it should be expected.